Bai, Grace | What is the significance of negative reviews for importers and e-commerce sellers? Negative reviews are feedback for importers and e-commerce sellers to understand consumer dissatisfaction, help them improve product quality and customer service, enhance user experience, and avoid receiving negative reviews again, thereby improving business performance. |
| Why do you need inspection services? One effective way to avoid negative reviews is to perform strict pre-shipment product quality inspections at the source of product procurement, and improve the supply chain quality management level of importers with the professional experience of third-party inspection companies, which is an international trade practice. |
| Why does CQI conduct negative review research? Studying negative reviews of personal consumer goods and Chinese manufactured products helps importers understand common problems and quality reasons, thus optimizing their business strategies. This is of great significance for importers with experience in e-commerce business to fully understand the importance of product quality to the experience business. The source of negative reviews comes from well-known e-commerce platforms in various countries. |
| Product Description：Dash cam |
| URLs of sources：https://item.jd.com/100027916522.html |
| Screenshots of consumer complaints： |
The mounting bracket is too short, so the top-right corner isn’t captured in the recording.
| Product Description：Dash cam |
| URLs of sources：https://item.jd.com/100027916522.html |
| Screenshots of consumer complaints： |
Dead after less than a week—total freeze.
| Product Description：Dash cam |
| URLs of sources：https://item.jd.com/100027916522.html |
| Screenshots of consumer complaints： |
Even after a replacement, the footage is still blurry.
| Product Description：Dash cam |
| URLs of sources：https://item.jd.com/100027916522.html |
| Screenshots of consumer complaints： |
Two replacements in a row—same problem. I demand a full refund.
| Product Description：Dash cam |
| URLs of sources：https://item.jd.com/100027916522.html |
| Screenshots of consumer complaints： |
Keeps crashing, powers off by itself, screen flickers, and the rear camera falls off easily.
| Product Description：Dash cam |
| URLs of sources：https://item.jd.com/100027916522.html |
| Screenshots of consumer complaints： |
They gave me a cable that was already snapped and had been hand-spliced—lucky the dash cam didn’t fry. Had to buy a new cable at the install shop myself.
| Product Description：Dash cam |
| URLs of sources：https://item.jd.com/100027916522.html |
| Screenshots of consumer complaints： |
Poor quality—broke after just a few days, screen went completely white.
CQI solemnly declares:
Our CQI service mainly targets e-commerce operators who purchase goods from China or Southeast Asian countries, with a small number of orders per order.
With the assistance of our CQI inspection services, traders or exporters realize that customers have high requirements for product quality, and therefore, when purchasing and manufacturing products, they will supply customers with products according to the quality requirements of first-tier brands.
CQI has a global customer base covering most countries and has a ready-made service process to ensure that you can benefit from our inspection services quickly.
Contact us at quality@cqi5.com.cn, immediately to significantly reduce negative reviews and improve business efficiency.
