Bai, Grace | What is the significance of negative reviews for importers and e-commerce sellers? Negative reviews are feedback for importers and e-commerce sellers to understand consumer dissatisfaction, help them improve product quality and customer service, enhance user experience, and avoid receiving negative reviews again, thereby improving business performance. |
| Why do you need inspection services? One effective way to avoid negative reviews is to perform strict pre-shipment product quality inspections at the source of product procurement, and improve the supply chain quality management level of importers with the professional experience of third-party inspection companies, which is an international trade practice. |
| Why does CQI conduct negative review research? Studying negative reviews of personal consumer goods and Chinese manufactured products helps importers understand common problems and quality reasons, thus optimizing their business strategies. This is of great significance for importers with experience in e-commerce business to fully understand the importance of product quality to the experience business. The source of negative reviews comes from well-known e-commerce platforms in various countries. |
| Product Description：Action camera |
| URLs of sources：https://item.jd.com/100101591837.html |
| Screenshots of consumer complaints： |
A brand-new unit with this many smudges—thought I’d been shipped a second-hand one. Currently waiting for a replacement.
| Product Description：Action camera |
| URLs of sources：https://item.jd.com/100101591837.html |
| Screenshots of consumer complaints： |
It has noticeable screen burn-in, yet DJI support actually told me it’s “normal.”
| Product Description：Action camera |
| URLs of sources：https://item.jd.com/100101591837.html |
| Screenshots of consumer complaints： |
Total regret—right out of the box the recorded videos have loud electrical noise. I have to send it back to the factory for at least a month. Speechless.
| Product Description：Action camera |
| URLs of sources：https://item.jd.com/100101591837.html |
| Screenshots of consumer complaints： |
The product page claims that, when the main unit is used inside the expansion dock, it offers IPX4 water resistance. Yet it died the first time I rode in the rain. Everyone, think twice before buying.
| Product Description：Action camera |
| URLs of sources：https://item.jd.com/100101591837.html |
| Screenshots of consumer complaints： |
DO NOT BUY—repeat, DO NOT BUY!
Single-camera recording overheats badly; you’ll get barely 20 minutes of footage.
Pairing with an iPhone is painfully slow.
Once activated, returns are impossible—think very carefully before you commit.
| Product Description：Action camera |
| URLs of sources：https://item.jd.com/100101591837.html |
| Screenshots of consumer complaints： |
Terrible—completely misrepresented. Image quality, stabilization, and horizon leveling are shockingly poor. Uploaded a real-world sample; save your money and skip this one.
CQI solemnly declares:
Our CQI service mainly targets e-commerce operators who purchase goods from China or Southeast Asian countries, with a small number of orders per order.
With the assistance of our CQI inspection services, traders or exporters realize that customers have high requirements for product quality, and therefore, when purchasing and manufacturing products, they will supply customers with products according to the quality requirements of first-tier brands.
CQI has a global customer base covering most countries and has a ready-made service process to ensure that you can benefit from our inspection services quickly.
Contact us at quality@cqi5.com.cn, immediately to significantly reduce negative reviews and improve business efficiency.
